STAR ARCADE DESIGN STUDIO: PRIVACY POLICY
This website is operated by Star Arcade Design Studio*. In compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Star Arcade Design Studio is committed to protecting your personal data and ensuring your privacy is respected.
*Star Arcade Design Studio values privacy just like you value yours. Star Arcade Design Studio is a registered trade name. If the official sole proprietorship legal/trade name or formal mailing address is needed for billing or legal paperwork, please feel free to message: GroundControl@StarArcadeDesign.com.
1.
Information Star Arcade Collects:
Star Arcade Design Studio only collects personal information that you voluntarily provide. This occurs when you:
• Interact with the site’s Wix Smart Chat feature.
• Fill out the standard website email contact and Premium Brands inquiry forms.
The specific data collected includes your name, email address, message history, and any project briefs or assets uploaded directly through the Wix Smart Chat feature.
2.
How Star Arcade Uses Your Information:
Your personal information is processed strictly for the following business purposes:
• To respond directly to your creative project inquiries.
• To provide ongoing design support and client communication.
• To fulfill active service requests and contractual agreements.
Star Arcade Design Studio does not use this information for unrelated marketing purposes unless you explicitly opt-in to receive such communications.
3.
Cookies & Automated Data:
Star Arcade Design Studio utilizes Wix's standard, essential platform cookies to maintain site security, protect visitor data, and optimize layout performance.
Necessary security and connection tools include tokens (XSRF-TOKEN, hs) and secure browser links (server-session-bind, client-session-bind).
Functional and speed cookies include page-loading tools (ssr-caching), server managers (bSession) that maintain a stable connection to the site during your session, and identifiers (svSession) that run the Wix Smart Chat feature.
Finally, the remaining cookie (consent-policy) is used strictly to remember your cookie banner preferences.
4.
Third-Party Sharing & Security:
Star Arcade Design Studio is committed to protecting your privacy. Star Arcade Design Studio does not sell, rent, or share your personal data with third-party marketing networks or outside corporations.
Star Arcade Design Studio only shares your data with trusted third-party service providers—specifically our website hosting platform (Wix.com) and its integrated Wix Smart Chat tool—strictly as necessary to operate this website and deliver professional services. All data is transferred and stored securely using industry-standard encryption.
5.
Data Retention Limits:
Star Arcade Design Studio holds personal data only as required by Canadian law. Storage times are split as follows:
Casual Inquiries:
General message logs are securely purged within approximately 90 days.
Client Records:
Project contracts and financial transactions are kept longer to meet Canada Revenue Agency (CRA) tax rules.
6.
Governing Law:
All data handling, storage, and privacy practices are governed by the federal laws of Canada and the provincial laws of Nova Scotia.
7.
Your Rights & Contact Information:
In compliance with PIPEDA, you retain full rights to request access to your personal data. At any time, you may request to:
• Access your personal information.
• Correct inaccurate details.
• Permanently delete your message and communication history.
For any questions regarding your data, or to make an access/deletion request, please contact Star Arcade Design Studio at:
8.
Scope of Policy & Storefront Links:
This privacy policy applies strictly to the data handled on this primary studio website (stararcadedesign.com).
When entering the official Star Arcade Design Studio e-commerce storefront (stararcade-shop.fourthwall.com), a separate, dedicated privacy policy applies. Because that storefront is powered by Fourthwall, their platform provider terms and policies will also apply. You can find all relevant links directly within the footer menu of the storefront website.
